Sr. Product Manager (Hybrid - Toronto, ON)

About ClearGov

Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the ClearGov community, and we’re adding more every day. We’ve been named to the “GovTech 100” for eight years running. ClearGov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.

The ClearGov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.

Core Values

• Be Clear: We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.
• Be Trustworthy: We always act with integrity and keep our word because we believe that honest people are authentic, consistent, and dependable and that those traits form the cornerstone for success and well-being.
• Be Considerate: We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate, inclusive environment that nurtures all individuals and communities.
• Be Positive: We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm, excitement, and empowerment to the team.
• Be Better: We constantly ask ourselves, "How can we do this better?" because we know that our families, colleagues, investors, and customers depend on the results we deliver every day.
• Be Fierce: We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.
• Be Fun: We value the lighter side of life because we believe that balance, laughter, and enjoying every moment fuel the soul.
   

About the Opportunity
We’re looking for a Sr. Product Manager with a passion for learning, a kind heart, a positive attitude, and a great sense of humor to join our growing team. The Sr. Product Manager will be a key player on an incredible team as we execute our mission to help local governments and school districts take the next step from good to great.

Key Responsibilities:

• Actively communicate and collaborate with ClearGov clients and prospective users to understand and anticipate their needs and translate them into product requirements
• Collect, define and organize feature/functionality requests from internal (Sales and Client Success) and external (Customers) sources
• Develop user stories and translate them into detailed product requirements specifications
• Research and provide competitive insights to the product strategy team
• Actively participate with product leaders to define the vision for the assigned products
• Creating a detailed product roadmap based on this vision
• Manage the feature backlog and prioritize requests based on changing requirements
• Monitor and evaluate product progress at each stage of the process and effectively resolve bottleneck issues and communicate critical path priorities
• Actively participate in Scrum meetings and product sprints
• Mentor other product managers to increase the effectiveness of the overall product team
• Own complex product opportunities, including the development of new products from discovery through delivery
• Lead product analysis, such as adoption, churn, and usage metrics to identify opportunities

Critical Skills/Experience:

• 6+ years of product management/development or related experience
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Proven success in managing complex, multi-faceted SaaS product development in a high-growth, early-stage environment
• Track record of owning complex products from discovery through delivery
• Superb organizational and time management skills and ability to prioritize effectively
• Working knowledge of product development architecture
• Proven ability to actively listen to customer input/feedback and identify solutions
• Proficiency with the Atlassian product management suite, including Jira, Confluence and Trello.
• Profound attention to detail and an informed POV on what makes product development work
• Working knowledge of user-centered design principles and design quality standards
• Excellent oral and written communication
• Proven ability to work with cross-functional teams
• A strong interest in the local-government space, along with the willingness and ability to get up to speed quickly on the key buyer personas and processes
• A roll-up-your-sleeves, GSD approach to the day-to-day. A willingness to hustle and innovate whenever and however necessary to get important things done.

 The Ideal ClearGov Candidate:

• Self-motivated, self-starter with a zeal to win 
• Great communicator; strong oral and written skills 
• Ability to think creatively and innovatively 
• Hands-on problem solver who enjoys cracking difficult nuts 
• Quick study – able to pick up and apply new concepts in a hurry 
• Track record of achievement 
• Enjoys working on and helping to build outstanding teams 
• Demonstrates an entrepreneurial spirit and gets stuff done 
• A sense of humor and don’t take themselves too seriously 

Why Join Us:

• Flexible, hybrid work
• Chance to make a meaningful impact on government and school district transparency and accountability
• Opportunity to work in a fast-paced, fun, and collaborative environment
• Competitive salary and benefits package (see below)
• Professional growth opportunities

Benefits:

• Competitive Salary
• Quality Medical, Dental, and Vision Insurance Plans 
• Life Insurance 
• RRSP Plan
• Personal Time Off Policy
• Company-Paid Holidays Observed
• Annual Holiday “Dimming of the Lights” (aka: reduced work hours)
• Parental Leave
• Employee Referral Bonus

ClearGov is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind and make employment decisions without regard to race, color, ancestry, ethnicity, nationality or national origin, citizenship, sex, sexual orientation, gender identity or expression, religion or creed, age, disability, genetic information, pregnancy, childbirth or related medical conditions, marital or family status, veteran or military status, Indigenous status, record of offenses (where legally protected), or any other characteristic protected by applicable federal, state, provincial, or local laws in the United States and Canada.

ClearGov is also committed to providing reasonable accommodations for applicants and employees with disabilities, in accordance with applicable U.S. and Canadian laws. If you require an accommodation during any part of the hiring process, please let us know.

At ClearGov, we value diverse perspectives and believe they strengthen our ability to achieve our mission of helping local governments work better.